Delivery InformationStandard UK delivery is £3.50 and items are usually shipped via Royal Mail. Orders over £40 qualify for free delivery.
Delivery time is dependant upon the lead time stated below. Next day delivery may be available depending upon which products you require. Please contact us if your order is urgent.
Free delivery is available on greetings cards and chocolate bars. These may need to be purchased in a separate transaction to any items requiring postage to be paid due to the capabilities of our website provider.
International postage will be charged at £18 per order with heavy or breakable items potentially costing more. All items are shipped from the UK. The purchaser is responsible for paying any import taxes due.
As most of our items are made especially for you they take time to produce. Most items are shipped within 2-3 days although some items need slightly longer. Please see the table below for a guide on when you can expect a dispatch notification. At busier times these may be extended slightly but we will endeavour to keep you informed at all times.
Dispatched within 24 hours: Cards, Chocolate Bars
Dispatched within 48 hours: Selected Mugs
Dispatched within 1-3 days: Engraved, Printed Items, Embroidered and Candles
Dispatched within 3-5 days: Ceramic and Printed Glass